
A UX-Driven Framework for Customer Loyalty Programs in Brokerage Services
This IEEE ICWR 2026 paper presents a UX-driven framework for brokerage loyalty programs, connecting product management, design thinking, and service design.

This IEEE ICWR 2026 paper presents a UX-driven framework for brokerage loyalty programs, connecting product management, design thinking, and service design.

This research journey began with an early conference paper on blockchain dual-purpose mining-heating systems at B2C’ 2025 in Innsbruck and developed into an open-access journal article with a more rigorous simulation and expanded economic and policy analysis.

I presented my research, “From Epistemology to Ontology: Blockchain Digital Twins and the Institutional Authority of Energy Data,” at the ZIBR workshop “Tokenization and Digital Twins: Negotiating Reality and Fiction” in Zug. The event brought together scholars across philosophy, ethics, blockchain research, and digital governance to examine the institutional implications of tokenization and digital twin technologies.

I presented my research, “From Epistemology to Ontology: Blockchain Digital Twins and the Institutional Authority of Energy Data,” at the ZIBR workshop “Tokenization and Digital Twins: Negotiating Reality and Fiction” in Zug. The event brought together scholars across philosophy, ethics, blockchain research, and digital governance to examine the institutional implications of tokenization and digital twin technologies.

I am pleased to announce the publication of my latest peer-reviewed article in MDPI Sustainability, co-authored with Prof. Dr. Horst Treiblmaier: Read the full paper here Research Focus The rapid global expansion of distributed photovoltaic (PV) systems has created new opportunities for sustainable energy generation. However, this shift also raises

Motivation to this research In recent years, blockchain has been heralded as a disruptive force with the potential to transform entire industries—from finance and logistics to supply chain and governance. However, the promise of blockchain stands in sharp contrast to its adoption rate, particularly in areas where it could arguably

Research Overview Web3 is transforming digital experiences by prioritizing decentralization, user empowerment, and transparency. My latest research, “Web3 Design: Principles, Values, and Best Practices from Leading Platforms”, co-authored with Ehsan Naraghipour, explores how pioneering Web3 platforms embody these principles through their design choices. The study analyzes key aspects such as

Overview Artificial Intelligence (AI) is reshaping the landscape of product management by enabling deeper and more precise customer insights. My latest research, “AI Revolutionizing Customer Insights Comprehension in Product Management”, published on ResearchGate, explores the transformative role AI plays in understanding customer behavior, preferences, and market trends. This study presents

Abstract Industry 4.0’s key component, 3D printing technology, has completely changed a number of industries, including construction. This essay critically investigates the advantages and disadvantages of using 3D printing in the construction industry. Although the technology presents challenges like regulatory obstacles, limited material options, potential structural weaknesses, and high initial

Project Overview Leading an innovation project with RM Group, our goal was to increase the quality of Crusher machines by 30%. Specific performance and efficiency issues within the product line were the focus of this initiative’s design. RM Group Leading industrial technology company RM Group is renowned for its commitment
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